Privacy Policy
Effective July 18, 2026. This policy covers cabincountryseptic.com, a matching service for Sevier and Blount County, Tennessee homeowners operated by Compass Camper LLC, an Oregon limited liability company doing business as Compass Lead Group.
What we collect
- Information you submit through the contact form: name, phone number, email address, county, city or community, project details, lot description, and system age.
- Information you provide by phone or email.
- Technical data collected automatically by our hosting provider, such as IP address and page-visit data, used for security and site operation.
How we use it
- To match you with an independent licensed local septic contractor who can respond to your request.
- To follow up on your inquiry.
- To operate and improve the service.
Who we share it with
- Licensed local septic contractors who can fulfill your request. This is the purpose of the service, and it is disclosed above the form before you submit.
- Service providers that run the site's infrastructure, such as Cloudflare (hosting) and Web3Forms (form delivery).
- Authorities, when a valid legal process compels disclosure.
We do not sell your personal information.
Consent to be contacted
If you check the consent box on our form, you agree that Compass Camper LLC and a septic contractor may contact you at the phone number and email you provided, including by automated phone calls, prerecorded messages, and text messages, regarding septic services. Consent is not a condition of any purchase. You may opt out at any time by replying STOP to any text or asking to be removed during any call.
Retention
We retain inquiry and consent records for at least five years, consistent with FCC guidance on consent recordkeeping, then delete or anonymize them when no longer needed.
Your rights
- You may request a copy of the personal information we hold about you.
- You may request deletion of your personal information, subject to records we are required to keep.
- You may opt out of further contact at any time.
- California residents may exercise applicable CCPA/CPRA rights through the same contact below.
Contact for privacy requests
Email compassleadgroup@gmail.com. We monitor this address and respond to verified requests within a reasonable time.